📅 Enhanced OOO and Auto-Reply Detection

AI Sales Assistants can read and classify automatic replies from recipients and take actions that save you time and also keep your database clean.

Referral to alternate contact: When a recipient's auto-reply suggests contacting a different team member and provides their contact information. Additional handling is available to automatically create a new contact and engage the referral contact.

Update Email: When a recipient auto-reply indicates their email address has been changed and they provide a new email address that is detected. Action to take: Automatically update [email] data property value for the contact and apply a Tag: updateEmail

Out of Office: AI Sales Assistants can detect a recipient's return date and automatically pause their outreach in all Sequences until their return date.

Left Company: AI Sales Assistants can take action if a recipient is no longer at a company. They will end any Sequence for the contact, change their record status to Unsubscribed, Add Unified Inbox Tag ‘leftCompany’ and change Engagement Status to Do Not Contact.

Challenge Response: Treated as a regular OOO and default to inactivate the contact until the pre-defined number of days (per account settings) lapses. Human review is made easier by allowing user's to filter their Unified Inbox by challenge response and take action. Add Unified Inbox Tag to Reply challengeResponse