Leadfwd Support Crew

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Activity overview

Latest activity by Leadfwd Support Crew
  • Leadfwd Support Crew created an article,

    API Call Usage

    Understanding API Limits Salesforce imposes a limit on the number of API calls that can be made during a rolling 24 hour timeframe. What this means is that the limit technically readjusts every mi...

  • Leadfwd Support Crew created an article,

    Reply Sentiment and Interest

    Through the use of AI and Natural Language Process (NLP), Sales Inbox is able to determine if responses to your sequences portray positive, negative, or unknown buyer sentiment and feeling. As re...

  • Leadfwd Support Crew created an article,

    Enroll in Sequence | Individual Lead or Contact

    Leadfwd makes it seamless to enroll any Lead or Contact from Salesforce into a Sequence without ever leaving your CRM. Requirements Leadfwd <> Salesforce Connector enabled Leadfwd Sidebar installe...

  • Leadfwd Support Crew created an article,

    Create a Sequence

    Sequences replicate manual sales processes and automates the right touch points, at the right time, so sales reps never forget to follow up and always get looped in when it's time to take action. T...

  • Leadfwd Support Crew created an article,

    Set up Data Sync

    Once you have successfully connected your Salesforce account to your LeadFWD account click on the Go to Salesforce Dashboard link in the upper right hand corner. This will take you to the SymSync D...

  • Leadfwd Support Crew created an article,

    Building an Email

    LeadFWD and its many features include several different avenues for email to be utilized. Whether it's through Automation, Drip Series, or stand-alone email campaigns, the one connecting string bet...

  • Leadfwd Support Crew created an article,

    A/B Testing

    During Step 1 of the email building process you have the ability to decide if your campaign will utilize A/B Testing. If you're not familiar with the concept of A/B Testing, it is a feature where...

  • Leadfwd Support Crew created an article,

    How to add a SugarCRM action steps to Sequences

    This article is for CRM users that want to include calls and other manual tasks in their Sequence playbooks, with the call or task being scheduled within the native SugarCRM Calls or Tasks modules....

  • Leadfwd Support Crew created an article,

    Invite your team

    Getting started Invite users Accepting an invite SugarCRM Data Permissions and Access in Leadfwd Map multiple Leadfwd users <> SugarCRM users Enable Access to Leadfwd Sidebar (Chrome Extension) I...

  • Leadfwd Support Crew created an article,

    Setup SugarCRM Data Sync

    Once you have successfully connected SugarCRM <> Leadfwd you can then configure your data sync preferences in the SugarCRM connector configuration. Supported modules: Targets Leads Contacts Accou...