To connect Engage with your SuiteCRM instance you will need to first install the LeadFWD Module.
For SuiteCRM you will want this version: Link
To install the module in your CRM instance you need to be a System Admin user with access to Developer Tools -- Module Loader.
From there you will upload the downloaded zip file in it's entirety. Once you have uploaded the file click on the install button. Once the installation has completed your screen should look like this:
After installation you will log in through the LeadFWD login portal here: link
Once you login, you will need to navigate to the SymSync Manager screen. Once there you can then access the CRM Connector -- Settings dropdown. Once there you will link up your CRM user account to LeadFWD.
The information required to link an account is below. Please only link a CRM account with a user with SysAdmin Privilege.
SuiteCRM Password confirmation
For CRM Version select SugarCRM 6.5 or SuiteCRM. Once done click the Update button to complete this portion.
Farther down on this page you will see a Module Access URL Key. This key is the token to get Engage, and by extension the LeadFWD Product Suite, available directly inside your SuiteCRM instance as an iFrame. No need to tab in and out of applications!
Copy the access key and go back in to the Admin tab of SuiteCRM. On the very bottom of the Admin page you'll see a new section titled LeadFWD Module and an option called Configure.
Once in Configure, paste the access key in the URL section. You may also adjust the height (in pixels) for the iFrame inside your user instance.
Congratulations you have now connected Engage with your SuiteCRM instance!
The only thing remaining is to go and turn on the data modules you wish to interact with. LeadFWD allows you to interact with nearly all out-of-box data modules that SuiteCRM provides. With the appropriate modules enabled this allows the LeadFWD system and your CRM to exchange data in a real-time or scheduled sync format.
Access the SymSync Manager from the settings dropdown. From there you can enable which data modules you would like to interact with. Certain modules such as Leads, Contacts, Accounts, and Targets will also prompt you to select which specific data fields you want LeadFWD to have access to. The more data fields available the more personalization capabilities will be available to your users when creating email content for Engage Sequences. You may also return at a later time to bring over any new or additional fields you may require.